A Product, not a Family
By: Chris Teague

Who’s it for: Business owners, leaders and managers.
What’s it for: Adopting a continual improvement mindset.




"The best companies aren’t families. They’re supporters of families. Allies of families."
It Doesn't Have to Be Crazy at Work. By Jason Fried and David Heinemeier Hansson.
As previously shared we were inspired by “It Doesn’t Have to Be Crazy at Work’, and we decided to do a book review project to see what we could all learn and implement to help us all do our best work.


One of the assertions within was "The best companies aren’t families. They’re supporters of families. Allies of families." I've since found it really beneficial to think of Rapport/the business, the agency as a product; a product that provides a service we’re committed to, to ensure we help maximise employee’s contribution to the success of your business by making live communications more effective.


Like any product we experience occasional bugs & process crashes due to poor organisational design or cultural oversights. And like product development, progress is achieved through iteration; tweaking, revising, and refining.


Thinking of the business as a product rather than an embodiment of the founders has provided me with a different, more rational and less emotional/personal perspective on how we do things and what improvements need making.


ACTIVITY
-Wind in our sails: Ask ‘what’s going well around here?’
-What’s holding us back: What’s broken and impeding our progress?
-Consider which fixes will have the greatest impact based on time invested
-Assign a team of 3 to own and implement a solution within a fixed timeframe - no more than 4 weeks


Previous related blog: Read Here
The book: Buy the book